Shipping is always free on Sonos uses your shipping information to present you with customized shipping options.

Products that are currently in-stock typically ship out the same day for orders placed by 11 AM in your Local Time.

Incomplete or incorrect billing information may result in a 24-hour processing delay. If your shipping information differs from your billing information, your order may also be delayed for verification.

Orders deliver Monday through Friday. Please note that we do not offer Saturday, Sunday or holiday shipping/delivery.

To check the status of your Sonos order, click here and enter your Sonos order number. Please call us if you have any questions about your order at 1-800-680-2345 Option 4 between 6AM and 4PM PST, Monday through Friday.