Silence your worries

Enjoy peace of mind with simple, hassle-free protection for the Sonos products you love.

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Extend + Sonos logo
We've got you covered

Extended coverage

Extend the life of your manufacturer warranty in case of a mechanical or electrical failure.

Accidental damage

Extend covers portable products from accidental damage caused by drops, breaks, and spills.

$0 deductible

If your product stops working, Extend will replace it. No deductible or hidden fees.

Easy claims

File online or by phone. Just provide your email, phone number, or contract ID to start a resolution.

Why add product protection from Extend?

Extend provides affordable, modern, and easy-to-understand extended coverage for your product after the manufacturer's warranty expires. Portable products are covered for accidental damage not covered by the manufacturer's warranty, including breaks from drops.

How it works

From the date of delivery until the end of your chosen coverage term, your product is protected. You can also add Extend for products you already own through your account.

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Sonos Support

If your Sonos product isn't working properly and has not been accidentally damaged, please contact us so we can determine the problem.

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File a claim

We're here to help. Reach out via chat or call 800-680-2345 Monday through Friday from 9 a.m. to 11 p.m. ET.

Start a Claim

FAQ

Why should I add Extend?

Extend provides affordable extended coverage for your product after the manufacturer’s warranty expires. Plus, portable speakers are covered in case of accidental damage, including breaks and drops, starting on day one.

What do I need to file a claim?

When filing a claim, you will simply need to provide either your contract ID, email address, or another identifying piece of information.

What if I need to return my product?

If you return your product, Sonos returns the amount you paid for both the speaker and the Extend Product Protection. Depending on how much time has passed since your purchase, you may receive a prorated refund, less any paid claims.