Getting started with Sonos Pro

Overview

Overview

What you get with Sonos Pro—

  • Sonos Pro dashboard. Web-based dashboard for remote monitoring and management of multiple Sonos Pro systems.
  • Sonos Backgrounds. Every Sonos Pro subscription comes with Sonos Backgrounds—a commercially licensed music service that's fully designed with businesses in mind.
  • Top-tier support. A dedicated Customer Success Manager is available for one-on-one help and priority support.
  • Scalability. Pay by location, and easily scale as your business grows. Cancel any time.

What you'll need

  • Sonos Pro account. Sign up for Sonos Pro on our website and get access to your Sonos Pro dashboard.
  • WiFi. Have your network name and password ready. Your Sonos products and mobile device need to be set up on the same WiFi network.
  • Mobile device. Connect to your WiFi network.
  • Sonos app. Download the Sonos app on a mobile device and use it to set up and control your Sonos system at each location (iOS and Android).

Setting up Sonos Pro for your business

1

Create a Sonos Pro account

Sign up for Sonos Pro on our website to choose the right plan for your business, purchase any speakers you need, and create your new account.

If you want to add Sonos to more than 5 locations, reach out using our online form to set up a call with our team. An Account Executive will get back to you within 2 business days. If you are new to Sonos or interested in ordering additional Sonos hardware, an Account Executive will help identify the best products for your needs. After signing up, our Customer Success team will set up your subscription and help you get started.

2

Download Sonos app

Download the Sonos app on an Android or iOS device and sign in to the app using your new Sonos Pro credentials. You'll use the app to set up your locations and manage music when you’re at your business.

To learn more about using the app for business, visit Sonos app for Sonos Pro.

3

Set up your locations and products

When your new Sonos products arrive, use the Sonos app to set them up with your Sonos Pro owner email address, then install or place them where you want them.

Use the same login credentials every time your business sets up new locations and systems. This allows you to remotely manage all your locations from a single dashboard.

It's easy to expand your Sonos Pro system anytime. When you get a new product, just plug it in, open the Sonos app, and select Add when it appears, or go to Settings > System > Add Product.

If you want to use a Sonos system that was set up with a different email address, follow the system transfer steps.

To learn more about setting up your system, visit Sonos system for Sonos Pro.

4

Get started with the Sonos Pro dashboard

Sign into the Sonos Pro dashboard at pro.sonos.com. The Sonos Pro dashboard allows you to remotely monitor and control music across all your locations.

To learn more about setting up the dashboard for your business, visit Sonos Pro dashboard.

Play music

Start and change music

There are a few ways to start and change music:

  1. Sonos Pro dashboard. Remotely change what’s playing right now or schedule music for the future for any location.
  2. Sonos app. Open the app to browse and play when you’re at your business.
  3. Bluetooth. If you have a Bluetooth-enabled Sonos speaker, connect to Bluetooth and play music.
  4. AirPlay 2. Stream content directly from your favorite apps to your Sonos speakers. (Note: This capability can be turned off in Settings on the dashboard.)
  5. Line-in. Use the line-in port to connect a device. (Note: This capability can be turned off in Settings on the dashboard.)

Control volume

There are a few ways to control volume:

  1. Sonos Pro dashboard. Remotely adjust the volume at any location.
  2. Sonos app. Adjust the volume for individual products or groups at your location.
  3. Sonos products. Controls on the speakers can be used to adjust the volume.
  4. Mobile device. Turn on Hardware Volume Control in the Sonos app to control volume using the buttons on your mobile device.
  5. Voice. If you have a voice-enabled Sonos product, adjust the volume or stop music with simple voice requests. (Note: Not recommended for Sonos Pro.)