Sonos app

Customize the collections that appears on your Home screen to more quickly access the content you listen to most.

Scroll to the bottom of the Home screen and select Edit Home. Then, select  to remove a collection or hold and drag to change the order collections appear on the Home screen.

Select Done when you’re happy with the changes.

Sonos Pro works with many commercial music services. We recommend removing the music services you don't want to use during business hours. Sign in to the accounts you use for your business or discover new services in the Sonos app.

Your Sonos Pro subscription includes Sonos Backgrounds—a commercially licensed music service that's fully designed with businesses in mind. It’s curated for a variety of business types and environments so you can choose the mood that fits your business, with new tracks added regularly.

Learn more about the available services licensed for commercial use on Sonos.

You can enter the name of your service in the search bar.

Note: If Find My Apps is enabled, Suggested Services lists the apps you already use on your mobile device at the top of the list.

To remove a service from the Home screen, navigate to Your Services and select Manage. Then, choose the service you want to remove. Select Remove Service and follow the instructions to disconnect all accounts and remove the service from your Sonos system.

Note: You will no longer be able to access the service from the Sonos app until you add it again.

Press the Now Playing bar to see all controls and information about your current listening session.

Note: Swipe up on the Now Playing bar to view your System.

When you add a service to the Sonos app, you can quickly search the content you love or browse various services to find something new to play.

Note: Select + under Your Services to add a new service.

To search content from all your services, select the Search bar and enter the name of the albums, artists, genres, playlists, or radio stations you’re looking for. You can select something to play from the list of results or filter search results based on what content each service offers.

Select the Search bar to view recently searched items. You can select one from the list to quickly play it on the targeted room or speaker, or select x to clear a previous search term from the list.

Note: Enable Search History must be active in App Preferences.

Your system view shows all available outputs in your Sonos system and any active content streams.

To view and control products in your Sonos system:

• Swipe up on the Now Playing bar.
• Select your system name on the Home screen.

The output selector helps you move content to any product in your system.

From Now Playing, select group to adjust where content plays during your active listening session.

To view and update System Settings:

1. Go to System Settings .
2. Select Manage.
3. Choose the setting or feature you're looking for.

You can add Sonos Voice Control, or a voice assistant you use often, for hands-free control of your Sonos system.

Note: If you're adding a voice assistant, download the voice assistant's app before adding it to your Sonos system.

To add voice control in the Sonos app:

1. Go to System Settings .
2. Select Manage.
3. Select + Add a voice assistant.

The Room Settings displayed are based on the capabilities of the products in a room.

To view and update Room Settings:

1. Go to System Settings .
2. Select a product in your system, then navigate to the settings or features you're looking for.

In App Preferences, you can customize Sonos app settings and view details like app version.

On the Home screen, select Account , then select App Preferences to get started. Select Reset App to return to default app settings.

The Sonos web app gives you and your employees complete control of your music experience from a browser. Access it at play.sonos.com on a computer or tablet. Some settings may only be available in the mobile app.

Note: If there’s no activity in the Sonos web app at a location for 10 days, your account will be automatically signed out.

Locked mode

As a Sonos Pro subscriber, you can decide how much control employees have over music. Set up Locked Mode in the Sonos web app to selectively restrict access to certain features and settings. You or an admin can set this up on the device your employees use in your business location.

If you have multiple locations, set up locked mode at each location individually.

1. On the computer or tablet your employees will be using, sign in to the Sonos web app and go to Settings.
   1. If you have multiple locations, have a different admin sign in at each location so they can be set up uniquely.
2. Select Locked Mode.
3. Create an Account PIN. This PIN will be used to unlock the restricted features. Ensure it’s something you’re comfortable sharing with anyone that you want to have full access.
   1. This PIN is associated with the signed in account and will be used across all devices that sign in using the same credentials.
4. Choose the locked mode option that best suits your location.

• Choose Approved music only if you have approved music for your business in the Sonos Pro dashboard and you want employees to be able to change the playlist throughout the day as the vibes change.
• Choose Basic controls only if you don’t want employees to change the playlist once you’ve locked the device. They’ll still be able to adjust the volume, skip songs, and pause the music as necessary.

Note: If your account is automatically signed out due to 10 days of inactivity, and Sonos was locked when that happened, it will still be locked when you sign back in.