Upgrade Program

An exclusive program that makes it easier for our long-time listeners to get the latest Sonos experience.

Save up to 30% on our newest speakers and components when you choose to upgrade any eligible product.

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Listen better with up to 30% off
Get a smarter, more powerful sound system with support for all the latest features and technology.
Sonos S2
The new app features support for higher resolution audio, an improved design, increased security, and even smarter software to keep your Sonos system up to date.
Apple AirPlay 2
Send sound straight from your iPhone, iPad, or Mac to your system. Watch a video on the small screen with big sound on Sonos, and ask Siri to adjust the volume.
Advanced Software
Experience the immersive sound of Dolby Atmos with Arc, integrate your smart home devices with Amp, or stream with Bluetooth when you take Move on the go.
Voice Control
Get hands-free help from Amazon Alexa and Google Assistant. Just ask to music, check news, set alarms, turn on the TV, control your smart devices, and more.
Upgrade your system in just a few clicks
Instantly activate credit toward your next purchase and get it delivered contact-free right to your door.
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Sign in to your account and go to the System page to view eligible products.
Select products to upgrade and instantly activate your credit for up to 30% off.
Shop the latest. Your credit will be applied at checkout when you're signed in.
Keep listening or pay it forward
You can still enjoy your old product, but once you've upgraded consider donating it, gifting it, or recycling it to help conserve natural resources.
How to recycle your product
Recycling Centre
Your local e-waste centre is a great option to responsibly recycle your old product.
Shipping
We'll take care of recycling for you. Just print your prepaid shipping label here.
How do I know if my product is eligible?
Sign in to your account and go to System to see if your product is marked eligible.
Can I get credit if my product is not eligible?
No. This program is intended to help owners of older products upgrade their systems to enjoy the latest features and experiences.
Can I upgrade more than one eligible product?
Yes. You will receive credit for each eligible product you choose to upgrade. Some exclusions apply.
Is something wrong with my eligible products?
Not at all! This program is entirely optional and simply our way of saying thanks to our loyal and longest-time listeners who want to enjoy the latest Sonos experiences.
Why should I upgrade?
Upgrading ensures you get the latest features and experiences.
What happens when I upgrade?
Once you sign in to your account and select an eligible product, your account will receive a credit for up to 30% off. You can use your credit immediately or save it for a future purchase. It does not expire.
How long will it take to receive my credit?
Your credit will be activated as soon as you confirm you would like to upgrade and agree to the Terms and Conditions.
Where can I see the credits I have available?
You can review all your available and used credits on the Offers page of your account.
What can I purchase with my credit?
Your credit applies to a single regular price product or set on sonos.com, excluding limited edition products, refurbished products, and third-party accessories. If you upgrade Bridge, your credit will only apply to Boost. For more information, please review the Terms and Conditions.
Can my credit be applied to multiple products in a single order?
A single credit will only apply to a single product. If you have multiple credits, you can use them for an order containing multiple items. Any credit will automatically apply to the most expensive item(s).
Can I use a single credit to purchase a speaker set?
Yes. Discount will apply to the full retail price of all included products.
Can I combine my credit with other promotional offers?
Credit cannot be combined with other offers or promotions on sonos.com unless otherwise stated.
Can I keep my product as part of my system?
Yes, you can continue using your product.
Can I resell, gift, or donate my product?
Yes. The next registered owner will not be eligible for the Upgrade Program if you have already activated your credit.
Can I send my product back to Sonos?
Yes. Sign in to your account to request a prepaid shipping label.
How should I package my product for return?
Pack the product(s) in an appropriately sized box. Affix the prepaid shipping label and drop the package off at any UPS location. You do not need a Sonos box or the original packaging.
Does my credit ever expire?
No. You can use your Trade Up credit at any time.
If I send my product back to Sonos, will it be resold?
No, we do not resell these products.