Player Status Indicators

Indicator Lights

Player State

Sonos Product

Additional Information

Flashing white

Powering up

 

 

 

 

 

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR

 

Solid white

(dimly lit)

 

 

 

 

 

Powered up and associated with a Sonos system (normal operation)

 

 

 

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR

If desired, when the product is in normal operation, you can turn the white status indicator light on or off from Room Settings. (The SUB and any players set to surround reflect the same setting as the player they are paired with.)

Solid white

(brightly lit)

Touch control(s) active

PLAY:5 (gen2)

Brightens when touch controls are activated and remains at full brightness for the duration of contact.

 

Flashing green

Powered up, not yet associated with a Sonos system

Or,

WAC (wireless access configuration) join ready

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR

For a SUB, this may indicate the SUB is not yet paired with a player.

Slowly flashing green

Surround audio is off or
SUB audio is off

PLAY:1, PLAY:3, PLAY:5 (gen2), SUB

Applicable for player configured as a PLAYBAR surround speaker, or for a SUB paired with a PLAYBAR

Solid green

Volume set to zero or muted

CONNECT, CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR

 

Flashing orange

During SonosNet setup, this occurs after a button press while the product is searching for a household to join.

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR

 

Rapidly flashing orange

Playback / Next Track failed

CONNECT,

CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR

Indicates either playback or next track was not possible

Solid orange

During wireless setup, this occurs while the Sonos open access point is temporarily active.
If you are not setting up your Sonos system, this may indicate warning mode.

CONNECT, SUB, CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR

If the orange light is on AND the player’s volume level automatically reduces, this indicates the player is in warning mode.

  • Press the Pause button to stop the audio

  • For Sonos products with a vent opening (SUB, CONNECT:AMP), check to make sure it’s not blocked

  • Check the room temperature to make sure it’s less than 104°F/ 40° C

  • If the player is in direct sunlight, provide shade

  • Allow the player to cool for several minutes and then press Play to restart the audio

  • If the problem does not resolve, please contact Customer Support