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mcga0045Contributor I

Components and Architectural

AMP and Sonance VP66TL (pair)

Has anyone had any issues with Sonance VP66 TL (thinline) speakers on AMP running at higher volumes. Distortion, popping/cracking sounds. We’ve isolated the speakers (and Sonance provided a new set), wiring and AMP, and all seem to function fine independently, but in combination, the problem persists.Sonance and Sonos both are saying products should work fine together. I have other rooms running AMP with other sonance speakers (same family, just not thinline) with no issues

IanHowContributor I

Controllers and Music services

NAS drive

I have a WD ‘MyCloud NAS drive and am unable to connect to Sonos as I believe I should be able to. I am unable to discern the correct path I can ‘see’ the drive on Plex, but would like access directly through Sonos… Cheers

AgentWhiskersContributor I

Advanced setups

Sound Blaster X4 + Sonos Beam Gen 2 on PC - Not outputting sound

I recently bought a Sound Blaster X4 for my Sonos Beam Gen 2 to connect it to my gaming PC. I think I've done everything correctly but I'm not getting any output. While fiddling with the settings last night I managed to get sound but turning my PC on today, there's nothing outputting from the Beam.I connected my PC to the X4 via USB -> X4 to Beam Gen 2 through SPDIF out using the supplied Sonos dongle. I set the default playback to SPDIF Out (Sound Blaster X4). Set up the Beam 2 via the iOS app but didn't connect it to any TVs. Still no sound. What am I doing wrong?

ndh9400119Contributor I

Configure Sonos Arc surrounds using In-Ceiling speakers powered by Sonos Connect Gen 1

Yes I know Arc is not compatible with S1 but I’ll explain why I have what I have. I have a total of 6 Sonos Connect Gen 1's, each powering 2 Sonos In-Ceiling Speakers in 6 separate rooms, including the Living Room. When we moved into this home, all that was already hooked up. The Sonos Connect Gen 1s are of course only compatible with the S1 app In my living Room, I have a Sonos Arc as my flat screen TV external sound system. The Arc is only compatible with the S2 app. The Arc is currently connected with a Sonos Sub (Gen 3) as the subwoofer. There are currently no speakers configured as surround sound speakers for the Arc. I bought these when I first moved into the house. I am new to Sonos so I didnt know about the S1 / S2 divergence/incompatibility. The problem: For my Arc, I would like to be able to configure the Sonos In-Ceiling speakers in the Living Room as the surround sound speakers for the Arc for when I am watching movies on my flat screen TV. However because the In-Ce

HighlandersfContributor I

Help Needed: Sonos Arc Not Syncing with Orei UHD48-EX230-K HDMI Switcher

Hello everyone,I recently upgraded from an Orei UHDS-202 HDMI switcher to an Orei UHD48-EX230-K, and I'm experiencing issues with syncing my Sonos Arc sound bar with my main LG TV. Previously, the audio setup worked perfectly with the Orei UHDS-202, but now, I can no longer get the Sonos connection to appear on my LG TV. Here’s my current setup:- **Devices Connected**: TV box, Amazon Fire Stick, and PS5, all connected via HDMI.- **Outputs**: Two TVs connected.- **Soundbar**: Sonos Arc, which used to connect through HDMI ARC via the old switcher.With the new Orei UHD48-EX230-K, the sound bar isn’t recognized by my LG TV anymore. I’ve tried checking the HDMI ARC/eARC settings on my TV and ensuring all cables are high-speed and properly connected, but nothing has worked so far.Has anyone faced a similar issue or does anyone have insights on how to resolve this? Is there a specific configuration for the Orei UHD48-EX230-K that supports audio transmission more effectively?Thank you in advan

Byrnes1985Contributor I

compressed dolby atmos over Arc from ATV4K

I have a 2020 Samsung qled with arc and I can only get Dolby 5.1 over arc and the Sonos website says I should be able to at least get compressed Atmos over arc. I’ve tried it all I feel and I’m stumped

SoniceContributor I

Components and Architectural

Using USA device in India

Moving from USA to India with my Sonos Arc, Gen3 and Era 100. India has 220v power compared to 110v in USA. All of these devices specification says 100-240v. Does that mean that the US device will work just fine in India without a step down converter? Anyone in the community who has done that?

kalexTrending Lyricist I

sonos beam gen 2 plays only dolby digital 5.1

Hei! I have a sonos beam gen 2 connected to a Philips 50PUS616/12 through Hdmi Arc. I have an apple tv conected to other hdmi and despitethe fact that most shows have dolby atmos, i never experienced it since the sonos app says that it is streamed in dolby digital 5.1any hints? Can i ever see dolby atmos on the app?

Nightman67Contributor I

Controllers and Music services

Volume randomly

Scenario: I work in an agency where Sonos speakers are used in 3 areas. There are 4 Sonos One speakers in one area. 4 Sonos One speakers in another and 3 downstairs. We’ve even got a Sonos Five somewhere. These speakers are all on the same WiFi network but are grouped together in their respective areas, with individual speaker names and each area controlled independently of each other via 3x separate iPads.Problem: When listening to a Spotify playlist in one area, the music might change to one of the other areas choice and the volume spike to MAX. Even though no one has touched either iPad or speaker. We try to turn the music off or down and it just jumps straight back again. We’ve tried setting volume limits to ‘ON’ and at 40% on each speaker but although that seems at first to work, soon defaults to ‘OFF’ and back to maximum volume. We try tapping ‘pause’ on the top of a speaker but it starts again almost instantly. This happens randomly, and things can be fine for a few days but the

Scott WoolcockContributor I

Controllers and Music services

Some Sirius XM channels will play, some say "Unable to Play the Selected Item"?

I noticed about a year ago this was happening for multiple people, but the topic was closed. So -- it’s still happening for me. I reauthorize SiriusXM and it seems to work for a day or two, but then fails again. It’s not always the same channels either. Any update on this?

mcga0045Contributor I

Components and Architectural

AMP and Sonance VP66TL (pair)

Has anyone had any issues with Sonance VP66 TL (thinline) speakers on AMP running at higher volumes. Distortion, popping/cracking sounds. We’ve isolated the speakers (and Sonance provided a new set), wiring and AMP, and all seem to function fine independently, but in combination, the problem persists.Sonance and Sonos both are saying products should work fine together. I have other rooms running AMP with other sonance speakers (same family, just not thinline) with no issues

IanHowContributor I

Controllers and Music services

NAS drive

I have a WD ‘MyCloud NAS drive and am unable to connect to Sonos as I believe I should be able to. I am unable to discern the correct path I can ‘see’ the drive on Plex, but would like access directly through Sonos… Cheers

Russell.VSSContributor I

Controllers and Music services

Feature request: Apple TV with Sonos App

As a custom integrator I feel very strongly that Sonos should have an app on the Apple TV device. I understand that Sonos wants to be able to manage every aspect of their ecosystem but since 99% of my installs has an Apple TV, I think Sonos should offer a paid app to stream directly from the Apple TV. Some clients don’t want a universal remote and just want to use the Apple TV remote, and some control systems don’t work well with Sonos (I’m looking at you Control4). So to me it looks like a niche Sonos can profit from. Make it less than $50 per Apple TV device and I guarantee I can sell that as a line item in every bid. Make it possible for me to purchase licenses and install them in-app and we’ll be good to go. Maybe it’s too much to ask for or perhaps Sonos’ licensing deals with streaming services aren’t able to extend to a third-party device, but I’d be very happy to see this developed one day.

AgentWhiskersContributor I

Advanced setups

Sound Blaster X4 + Sonos Beam Gen 2 on PC - Not outputting sound

I recently bought a Sound Blaster X4 for my Sonos Beam Gen 2 to connect it to my gaming PC. I think I've done everything correctly but I'm not getting any output. While fiddling with the settings last night I managed to get sound but turning my PC on today, there's nothing outputting from the Beam.I connected my PC to the X4 via USB -> X4 to Beam Gen 2 through SPDIF out using the supplied Sonos dongle. I set the default playback to SPDIF Out (Sound Blaster X4). Set up the Beam 2 via the iOS app but didn't connect it to any TVs. Still no sound. What am I doing wrong?

Pixeditor1950Contributor I

Add 2nd Sub Mini

Our home theater resides in our Condominium living room. The system includes Beam Gen 2, 2 One Sl surrounds and 1 sun mini.We’ve seen multiple YouTube that recommend having 2 Sub’s and begs the question if the current S2 App can connect a 2nd Sub Mini?We opted away from the much larger Sub Gen 3 given its cost & our shared wall Condominium space.Thank you

ndh9400119Contributor I

Configure Sonos Arc surrounds using In-Ceiling speakers powered by Sonos Connect Gen 1

Yes I know Arc is not compatible with S1 but I’ll explain why I have what I have. I have a total of 6 Sonos Connect Gen 1's, each powering 2 Sonos In-Ceiling Speakers in 6 separate rooms, including the Living Room. When we moved into this home, all that was already hooked up. The Sonos Connect Gen 1s are of course only compatible with the S1 app In my living Room, I have a Sonos Arc as my flat screen TV external sound system. The Arc is only compatible with the S2 app. The Arc is currently connected with a Sonos Sub (Gen 3) as the subwoofer. There are currently no speakers configured as surround sound speakers for the Arc. I bought these when I first moved into the house. I am new to Sonos so I didnt know about the S1 / S2 divergence/incompatibility. The problem: For my Arc, I would like to be able to configure the Sonos In-Ceiling speakers in the Living Room as the surround sound speakers for the Arc for when I am watching movies on my flat screen TV. However because the In-Ce

HighlandersfContributor I

Help Needed: Sonos Arc Not Syncing with Orei UHD48-EX230-K HDMI Switcher

Hello everyone,I recently upgraded from an Orei UHDS-202 HDMI switcher to an Orei UHD48-EX230-K, and I'm experiencing issues with syncing my Sonos Arc sound bar with my main LG TV. Previously, the audio setup worked perfectly with the Orei UHDS-202, but now, I can no longer get the Sonos connection to appear on my LG TV. Here’s my current setup:- **Devices Connected**: TV box, Amazon Fire Stick, and PS5, all connected via HDMI.- **Outputs**: Two TVs connected.- **Soundbar**: Sonos Arc, which used to connect through HDMI ARC via the old switcher.With the new Orei UHD48-EX230-K, the sound bar isn’t recognized by my LG TV anymore. I’ve tried checking the HDMI ARC/eARC settings on my TV and ensuring all cables are high-speed and properly connected, but nothing has worked so far.Has anyone faced a similar issue or does anyone have insights on how to resolve this? Is there a specific configuration for the Orei UHD48-EX230-K that supports audio transmission more effectively?Thank you in advan

Byrnes1985Contributor I

compressed dolby atmos over Arc from ATV4K

I have a 2020 Samsung qled with arc and I can only get Dolby 5.1 over arc and the Sonos website says I should be able to at least get compressed Atmos over arc. I’ve tried it all I feel and I’m stumped

toyboyChromatic Producer II

Testing Sonos system with Dolby labs on Apple Music

So I run the Dolby Atmos or the 5.1 test from Apple music on Sony TV on with ATV. The Arc sound bar says Right, Center, then Left surround, Right surround but it never says L on the Arc sound bar. Do I have a problem?

throwawaybeam2Trending Lyricist I

Multichannel PCM 5.1 dropping out since 14.10 update

Anyone else experiencing the same issue? Multichannel PCM 5.1 blanks out for a second every 1-2 minutes. I don’t think it’s a bandwidth issue as it works flawlessly with Multichannel PCM 7.1 (thorough test) and Dolby TrueHD Atmos (quick test). And it may have been caused by the Sonos 14.10 update. Setup is PS5→ LG C1→ Beam 2 (via earc). 2 weeks ago before the 14.10 update, I watched a bluray film wherein I had my PS5 transcode the DTS-HD MA 5.1 audio to Multichannel PCM 5.1 (as the C1 does not support DTS) and had no issues. Earlier today, I played a bluray film for the first time in 2 weeks and I encountered consistent audio dropouts every 1-2 minutes. It had the same setup where DTS-HD MA 5.1 → Multichannel PCM 5.1. I tested other bluray discs including the one I watched 2 weeks ago and they all now have the same issue. Curiously, I’ve been gaming heavily on my PS5 the past two 2 weeks and haven’t had any audio issues. Then I realized that I’ve been using Multichannel PCM 7.1 when ga

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