SONOS TRADE UP PROGRAM
TERMS AND CONDITIONS

PROGRAM DESCRIPTION

The Sonos Trade Up Program (the "Trade Up Program") begins on or about January 21, 2020 at 6:00:01am PT and shall end upon the notification of Sonos, Inc. (the “Promotional Period”). Customers that own a Qualifying Product (as defined below) may be eligible to receive a coupon for a discount off of a Sonos product, subject to certain restrictions and exclusions (the “Discount Credit”). By participating in the Trade Up Program, each participant unconditionally accepts and agrees to comply with and abide by these Terms and Conditions and the decisions of Sonos, Inc., its wholly owned subsidiaries and Sonos' designated representatives, which shall be final and binding in all respects. Any information or instructions published by Sonos, Inc., with its registered offices at 614 Chapala Street, Santa Barbara, CA 93101, or its wholly owned subsidiaries (collectively “Sonos”) about the Trade Up Program form part of the Terms and Conditions.

Sonos may update, modify, suspend or terminate these Terms and Conditions at any time, in its sole discretion, or end the Trade Up Program, by posting a notification of such update, modification, suspension, termination or ending at https://www.sonos.com/legal/tradeup-terms-non-dtc.

ELIGIBILITY

Only legal residents who, at the time of participation in the Trade Up Program, are 1) located in the country in which you are attempting to participate in the Trade Up Program, and 2) are age of majority in your country or older, are eligible to participate in the Trade Up Program and redeem a Discount Credit. The Trade Up Program is void where prohibited. If a Product has previously gone through the Trade Up Program and Discount Credit issued for such product, it is not eligible to participate in the Trade Up Program.

HOW IT WORKS

  1. Visit https://support.sonos.com/s/article/4799
  2. Follow instructions for the country in which you are located

DISCOUNT CREDIT

Following agreement to the Trade Up terms and conditions, depending on the country in which you are located, you may receive a Discount Credit for Sonos product. Unless otherwise notified, the credit is single use and can be used on any one (1) Sonos product. The Discount Credit cannot be combined with any other promotion, discount or special pricing. Other restrictions may apply.

QUALIFYING PRODUCTS

The following products (“Qualifying Products”) are eligible to participate in the Trade Up Program.

  • Bridge
  • Connect (Manufactured 2011-2015)
  • Connect:Amp (Manufactured 2011-2015)
  • CR200
  • Play:5 (Gen 1)
  • ZP80
  • ZP90
  • ZP100
  • ZP120

GENERAL TERMS AND CONDITIONS

By participating in the Trade Up Program, you agree that Sonos (A) shall not be responsible or liable for, and is hereby released from any and all costs, injuries, losses or damages of any kind, including, without limitation, death and bodily injury, due in whole or in part, directly or indirectly, to participation in the Trade Up Program and (B) has not made any warranty, representation or guarantee express or implied, in fact or in law, with respect to your Sonos Device following your agreement to the terms and conditions for receiving a Discount Credit.

Sonos reserves the right in its sole discretion to disqualify any individual who is found to be tampering with the Trade Up Program or the operation of any Discount Credit or http://www.sonos.com, to be acting in violation of these Terms and Conditions, or to be acting in a disruptive manner, or with the intent to disrupt or undermine the legitimate operation of the Trade Up Program, or to annoy, abuse, threaten or harass any other person, and Sonos reserves the right to seek damages and other remedies from any such person to the fullest extent permitted by law. Sonos reserves the right to modify, extend, suspend, or terminate the Trade Up Program in its sole discretion.

In the event Sonos is prevented from issuing Discount Credits or managing and implementing the Trade Up Program as contemplated herein by any event beyond its reasonable control, including but not limited to fire, storm, flood, earthquake, explosion, accidents, public disorders, civil unrest, disease outbreak, sabotage, acts of terrorism, acts of war (declared or undeclared), labor shortages riots or acts of God or public enemy, satellite or equipment failure, order of any court or jurisdiction, or other cause not reasonably within Sonos' control (each a "Force Majeure" event or occurrence), then subject to any governmental approval which may be required, Sonos shall have the right to modify, suspend, or terminate the Trade Up Program.

Any personal information collected in connection with the Trade Up Program will be used in accordance with Sonos' privacy statement located at www.sonos.com/legal/privacy.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE TERMS AND CONDITION OR THE RIGHTS AND OBLIGATIONS OF PARTICIPANTS OR SONOS IN CONNECTION WITH THE TRADE UP PROGRAM SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OF CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. YOUR LOCAL CONSUMER PROTECTION LAWS MAY APPLY. SONOS DOES NOT IN ANY WAY RESTRICT THE RIGHTS THAT YOU MAY HAVE UNDER SUCH LAWS.

By participating in the Trade Up Program, you understand and agree that you shall have no right to enjoin or restrain the development, production, advertising, promotion, distribution or exploitation of the Trade Up Program, or any other business or project of Sonos.

Except where prohibited, by participating in the Trade Up Program, you agree that: (a) any and all disputes, claims, and causes of action arising out of or connected with the Trade Up Program shall be resolved individually without resort to any form of class action and exclusively by arbitration under the Commercial Arbitration Rules of the American Arbitration Association; (b) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred (i.e., only costs associated with participating in the Trade Up Program), but shall not include attorney’s fees under any circumstances; and (c) you hereby waive all rights to claim punitive, incidental, and consequential damages. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will otherwise remain in full force and effect.

If any part of these Terms and Conditions is deemed to be invalid or otherwise unenforceable or illegal, the balance of these Terms and Conditions shall remain in effect and shall be construed in accordance with its terms as if the invalid or illegal provision, or the invalid or illegal portion of a provision, were not contained herein.

These Terms and Conditions will be posted on https://www.sonos.com/legal/tradeup-terms-non-dtc during the Promotional Period and for at least six (6) weeks thereafter.