Frequently asked questions

What’s happening to Pandora?

Pandora is ending their service to listeners located in Australia and New Zealand.

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When will service stop?

Pandora expects to wind-down service by July 31st. For the time being, the service will remain unchanged.

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I paid for Pandora Plus. Will I get a refund?

Don’t worry. Your Pandora Plus subscription will be automatically cancelled at the next billing date. Payments already made for the period after July 31st will be refunded. Following cancellation, you’ll be able to use the free Pandora service until July 31st.

Got questions about your refund? We’re here to help. Visit Pandora’s FAQ.

Want to cancel the subscription on your end? Not a problem. Just follow the steps on Pandora’s website.

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What happens now?

It was a privilege partnering with Pandora to bring our Australian and New Zealand listeners more of the music they love. We’re just as disappointed as you are that Pandora service is ending. But don’t worry, there’s a whole world of music waiting to be discovered. See all our streaming services.

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How do I get more info?

Keep an eye out for communication from Pandora. You can also stay up-to-date by visiting: https://help.pandora.com/customer/portal/articles/2830912

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