Free shipping, free 45-day returns

This offer applies to orders shipped within the continental United States and Canada on all purchases. Request a return or exchange within 45-days and a free return label will be emailed to you. Contact our expert support team to answer all of your product and order questions. ×

Contact us

At Sonos we're committed to providing a ridiculously high level of service to all of our customers — resellers, partners and consumers alike. Contact us, and you'll see exactly what we mean. And, if you want to go straight to the top, feel free to email our CEO directly, he’d love to hear from you.

Customer sales

Ready to buy or need to know more? Sonos Experts are standing by.


Mon-Fri 9am-8pm ET

You can also email sales your question. We promise to send you a response in one business day.

Customer support

Have a question about setting up or using Sonos? Our technical support team is ready to help.

Please note: Our telephone support will be open from 9am – 5pm on May 25.

+1.800.680.2345 toll free

Mon - Fri 9am to 9pm
Sat - Sun 10am to 5:30pm

All times Eastern.

You can also email support with your questions at any time or go to the top by sending a message to our director of worldwide support.

Authorized resellers

Have extensive audio expertise — as a custom installer, integrator or audio technician — and want to share Sonos with your customers? We're all ears.


Want to spread the word about Sonos online, on air or in print? Just press here.

Commercial applications

Looking for an ideal audio system for housing developments, condominium or office complex projects, hotels and restaurants? Look no further than Sonos.


Looking to increase the value add to your customers and enjoy extra benefits by recommending Sonos? Then let's talk.

Corporate programs

Interested in giving your employees the gift of Sonos? You've come to the right place.

Office locations - telephone support unavailable

  • Santa Barbara

  • 614 Chapala Street
    Santa Barbara, CA 93103
    +1 805 965 3001

  • Cambridge

  • 25 First Street, Suite 300
    Cambridge, MA 02141
    +1 617 225 2110
    +1 617 225 2993 (fax)

  • Netherlands

  • Schuttersweg 10
    1217 PZ Hilversum
    The Netherlands
    +31 (0) 35 6260520
    +31 (0) 35 6211489 fax

  • China

  • Sonos Beijing Office
    Reignwood Plaza
    Room: 1101-1106
    No.8 YongAnDongLi
    Jianguomenwai Ave
    Beijing 100022
    Tel: +86 01085086400
    Fax: +86 01085086498

    Sonos Shenzhen Representative Office
    Room 510, East Tower, Coastal City, Haide 3rd Road,
    Business Culture Center, Nanshan District,
    Shenzhen, China 518054
    Tel: +86 755 8629 0725
    Fax: +86 755 8629 0725 - 1155

    Sonos Shanghai Office
    Suite 802, Tower A
    Venture International Park
    No. 2679 Hechuan Road, Minhang District
    Shanghai, 201103
    Tel: +86 21 3357 7400
    Fax: +86 21 3357 7598

  • France

  • 76 rue du marechal Lyautey / Bat B / 4eme etage
    78100 St Germain en Laye, France
    +33 1 39 73 50 41

  • Germany

  • Sonos Europe B.V.
    Wappenhalle Business Center
    Konrad-Zuse-Platz 8
    81829 Munchen, Germany
    +49(0)89/ 20 70 42 670

  • United Kingdom

  • New Lodge
    Drift Road
    Windsor Berkshire
    SL4 4RR
    +44 (0)1344887700

  • Denmark

  • Sonos Nordics
    Strandvejen 60, 3
    2900 Hellerup Denmark
    +45 88 82 57 30